Privacy Policy
YOUR PRIVACY IS IMPORTANT TO US
Schnapps Idea Distillery Pty Ltd (‘We’, ‘Us’, ‘Our’) and our related entities are very happy to provide you access to www.schnapps-idea.com (the Website). Throughout this document, You’, ‘Your’ refers to individuals. This document may be amended by Us from time to time as the Website grows and the information we collect changes. For clarity and avoidance of doubt, only sites owned and operated by us are subject to this Website Privacy Policy. Your access to and use of the Web Sites is governed by Our Website Terms of Use. We are committed to protecting Your personal information like it was our own. Explained in this document are all the different elements of information collection, storage and use including:
• What information We collect
• How information is collected, used and handled
• When information may be disclosed to third parties
• Your rights for requesting access to or amending Your personal information
If you have any questions or complaints regarding this Policy, please contact us at prost@schnapps-idea.com. If You are not happy with Our response, or if You do not feel Your complaint has been resolved, You are able to seek advice from the Office of the Australian Information Commissioner by calling 1300 363 992.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
SHARING WITH A FRIEND
If You have provided Us with information about another person such as sending a wish list to a friend or a gift, then You need to tell that other person that You have done so, that they have a right to access their information and that they can refer to this document for information on how We will handle their personal information.
HOW WE USE YOUR INFORMATION
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
DISCLOSURE TO THIRD PARTIES
In order to allow Us to provide, manage and administer Our products and services to You, We may be required to disclose Your information to third parties. This may include disclosure in the following circumstances: when you give us consent to do so; when you provide a product review or you post content to interactive areas of the website; to any person or entity acting on Our behalf such as shipping agents or customer service; where disclosure is required by law, eg. compulsory notices from courts of law, tribunals or government agencies; and in connection with, or during, negotiations of a sale, merger, financing or sale of Our assets. If We send your personal information outside of Australia We will require that the recipient of the information complies with privacy laws and contractual obligations to maintain the security of the data.
HANDLING AND STORAGE OF PERSONAL INFORMATION
We will take reasonable steps to ensure that your personal information is stored securely and is protected from misuse and loss and from unauthorised access, modification or disclosure. We will take reasonable steps to ensure that personal information provided by You will be handled in accordance with Australian privacy laws including the Australian Privacy Principles. Your personal information may be handled by Our employees. We keep your personal information for as long as it is required to provide You with the services and products You requested from Us and to comply with legal requirements. If We no longer require Your personal information for any purpose, including legal purposes, We will take reasonable steps to securely destroy or de-identify your personal information except in circumstances permitted or required by law.
CHANGES AND CHOICES FOR YOUR INFORMATION
You have the right to access personal information that is held about you and can ask Us for access at any time. Simply contact Us to make your request. We will always get back to you in a reasonable amount of time in the manner requested if reasonable to do so. In some circumstances, access to certain information may be declined.
CORRECTING YOUR PERSONAL INFORMATION
If Your personal info ration changes, or You no longer want to use our service, you can update, correct or delete Your information by emailing our customer support at prost@schnapps-idea.com. We will respond to Your request within a reasonable period and will take reasonable steps to amend Your records as requested.
GOOGLE ANALYTICS
Google Analytics features have been implemented for Display Advertising including Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless We have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger. We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show Schnapps Idea ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Dental Care Network site. We use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics to analyse demographic and interest profiles of visitors to the site. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. You can download the Google Analytics opt-out browser add-on providing the ability to prevent their data from being collected and used by Google Analytics.
WEBSITE SECURITY
The protection of personal privacy is a priority for Us. Our website does not provide facilities that guarantee secure transmission of information over the internet. You should be aware that there are risks in transmitting information across the internet, including online forms and email. Our website contains links to other websites. You should take care in providing personal information to external websites linked to Our website. We are not responsible for the privacy practices of other websites or external websites linked to this website. We collect standard web server/visitor traffic information, commonly referred to as aggregate information, regarding overall website traffic patterns. Normally, web servers collect this type of basic information as part of their web log processes. We only use this information for statistical, reporting and website administration and maintenance purposes. It is not used in a way that individually identifies You, and We do not report on individual users.
COOKIES
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
CHANGES TO THE PRIVACY STATEMENT
We may change the content or services found on Our website at any time without notice. Consequently Our Privacy Statement may change at any time also without notice.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at prost@schnapps-idea.com.